0. Create an Account

• Fill in the required information (e.g., name, email, password).
• Submit the form to create your account.
• Check your email for a verification link and click it to verify your account.
1. Log In

• Click on the “Log In” button.
• Enter your username and password.
• Click “Log In” to access your account
2. Browse Products

• Navigate to the product categories using the menu or search bar.
• Use filters and sorting options to refine your search (e.g., by price, rating, popularity).
• Click on a product to view more details.
3. Select Your Products

• Read the product description, reviews, and specifications.
• Select options such as size, color, or quantity, if applicable.
• Click “Add to Cart” to place the item in your shopping cart.
4. Review Your Cart

• Click on the cart icon or “View Cart” to see the items in your cart.
• Check the items for correctness (e.g., correct product, quantity).
• Update quantities or remove items if needed.
• Click “Proceed to Checkout” when you are ready to place your order.
5. Enter Shipping Information

• Fill in your shipping address (e.g., name, address, city, state, zip code, country).
6. Receive Order Confirmation

• Wait for the confirmation page which will show your order number and details.
• Check your email for a confirmation email with the same information.
7. Receive Proforma

• After your order has been picked and packed we will send you a proforma with corrected stock, prices, and carriage costs.
• Please confirm everything is correct and you are satisfied
8. Await Payment Call

• Keep your phone available for the call from the customer service team.
• Provide the necessary payment details when contacted (e.g., credit card information).
• Verify the payment amount before completing the transaction over the phone.
9. Track Your Order

• Thank you for ordering from us, you can now use the tracking number provided to check the delivery status with the shipping carrier. Or you can ring us up and we can chase up the couriers for you.
Something wrong with your order?

• Contact us immediately so we can rectify the situation for you.

